1. Definitions
Site
Refers to the site located at https://www.ranaliz.com.
Ranaliz
The production and consumption facility performance remote monitoring system and versions provided by Ranaliz Software and Electronics Industry Trade Limited Company and accessible from https://www.ranaliz.com is defined as "Ranaliz".
Note: Ranaliz smart reporting system and artificial intelligence analysis system are not within this definition but are subject to separate pricing.
Ranaliz Mobile Applications
Refers to mobile applications available on Apple App Store and Google Play Store.
Data Logger
A device that must be installed in production and consumption facilities for Ranaliz to function, which transfers relevant data from the power plant to Ranaliz. For the system to be operational, this device must be working and transmitting data.
User
A person who has the right to access facilities, whose identification and authorization limits are determined by Ranaliz authorities according to the customer's declaration and request.
Production and Consumption Facilities
Production and consumption facilities for which the customer and users have the right and authority to transfer and examine data to Ranaliz.
Production and Consumption Facility Data
All data related to the relevant production and consumption facilities, including but not limited to the instantaneous energy production, radiation, and all data transmitted by the parts and components of these facilities, transferred to Ranaliz from these facilities through the data logger, in addition to data declared or entered by the user or customer regarding production and consumption facilities.
2. Subject and Scope of the Agreement
2.1
This Agreement is entered into to determine the terms and conditions regarding the transfer of data belonging to production and consumption facilities for which the customer has the authority and right to transfer, examine, and share data to Ranaliz, the use of Ranaliz by users in the relevant production and consumption facilities based on this data, and the rights and obligations of the parties regarding the data uploaded to Ranaliz through the Data Logger by the user or customer or with their permission.
2.2
The terms of use, privacy policy, cookie policy, disclosure text regarding personal data protection and processing, explicit consent text regarding processing, storage, and international transfer of personal data, offer form, contract annex texts, rules and terms provided by Ranaliz to users regarding the use of Ranaliz are also annexes and integral parts of this Agreement, and together with the rights and obligations contained herein, constitute the complete rights and obligations of the parties. The Customer and User understand that changes will be made to the contract and its annexes and these conditions, and accept, declare and undertake the relevant changes. Ranaliz reserves the right to make changes to the annexes of this user agreement.
3. Rights and Obligations of the Parties
3.1 Information Provision
The Customer declares that he/she is aware that he/she must approve this contract by providing the information requested by Ranaliz completely, accurately and up-to-date in order to benefit from Ranaliz. If there is any change in the information provided for the establishment of the User status, such information will be updated immediately. Ranaliz is not responsible for not being able to access Ranaliz and benefit from it due to the provision of this information incompletely or inaccurately or not being current.
3.2 User Management
Users with administrator authority or Ranaliz authorities can create new users belonging to the customer's account, and update and delete registered users.
3.3 Mobile Application Updates
The User accepts that he/she is aware that he/she must perform version updates of Ranaliz Mobile Applications as version updates come, and that Ranaliz Mobile Applications will not work in case of version incompatibility or non-operation of old versions.
3.4 Data Logger Responsibility
The Customer accepts, declares and undertakes that the Data Logger device necessary to benefit from Ranaliz will remain operational and transmit data, and that the system will not work if the Data Logger device is not working or not transmitting data. Ranaliz is not responsible for any situation and damage that may arise due to the Customer's failure to fulfill the relevant obligation.
3.5 Legal Capacity
The Customer declares that the users he/she identifies or requests to be identified are over 18 years old and have the legal capacity required to enter into this Agreement. The Customer accepts that the users he/she identifies or requests to be identified have the necessary authority on behalf of the business. In this case, the User status and rights and obligations will belong to the relevant business.
3.6 Password Security
Access to Ranaliz by the User will be made using username and password. The user will be responsible for maintaining the confidentiality and security of this password, and all activities performed through Ranaliz using this information will be deemed to have been performed by the User, and all legal and criminal liability arising from these activities will belong to the User. The User will immediately notify Ranaliz when he/she becomes aware of unauthorized use of his/her password or security breach in any other way.
3.7 Compliance with Laws
The User accepts and undertakes that he/she will use Ranaliz only for activities in compliance with the laws, and will act in accordance with this Agreement, its annexes, current legislation and other provisions and conditions stipulated on the Site and Ranaliz regarding Ranaliz. The User may use Ranaliz on behalf of a third party as long as he/she is authorized to provide services to third parties.
3.8 Authorized User
The User may authorize a third party ("Authorized User") to use Ranaliz at various times. Who will be the Authorized User and the level of authority within the scope of the Application will be determined by the User. The User is responsible for the Authorized Users' use of Ranaliz and will always control the Authorized Users' access to Ranaliz and will always be able to change or cancel the Authorized User's access level to Ranaliz for any reason or without reason.
⚠️ Important: The User may only authorize 1 (one) person as a third party (Authorized User) to use Ranaliz at various times. The User's request to authorize more people is subject to separate pricing.
3.9 Data Ownership and Responsibility
The data shared regarding production and consumption facilities by the User belongs to the User, and all responsibility regarding this data belongs to the User. Ranaliz has the right to use production and consumption facility data within the scope of the license provided to it by the User within the scope of this Agreement.
3.10 Security Obligations
The User accepts and undertakes that if Ranaliz is hosted by third parties, he/she will not engage in activities that will endanger the security and integrity of these third parties' computer and network systems, will not misuse Ranaliz, will not provide unauthorized access, and will not transfer or upload harmful files or illegal content.
3.11 Data Retention Periods
The User accepts that his/her use of Ranaliz may be subject to restrictions, including monthly transaction and storage volumes. Data belonging to production and consumption facilities in Ranaliz will be kept in the database and ready for access for 12 (twelve) months as long as Ranaliz is active. The User accepts that data retention periods of the previous contract will not be included in case of contract renewal or extension request.
3.12 Data Loss
While Ranaliz complies with the necessary policies and procedures to prevent data loss, it does not guarantee that there will be no loss of data belonging to production and consumption facilities. The Company is not responsible for the loss of data belonging to production and consumption facilities, regardless of how it occurs.
3.13 Privacy and Data Protection
Ranaliz will store and use the information and data shared with it by the User within the scope of the "Privacy Policy" which is an annex to this Agreement. The User accepts that Ranaliz may share the information in its possession with the relevant competent authorities if requested by competent authorities in accordance with current legislation.
3.14 Technical Support
In case of technical problems related to Ranaliz, the User will make reasonable efforts to identify and diagnose the problem before contacting Ranaliz. Ranaliz is not responsible for any situation and damage that may arise due to the User's failure to fulfill the relevant obligation.
3.15 Transfer Prohibition
The User may not transfer or assign the User account and the rights and obligations arising from this Agreement and the use of Ranaliz to any third party in any way.
3.16 Breach of Contract
If the User acts in violation of this Agreement and other terms and conditions contained within the scope of the Site and the declarations and undertakings within this scope, Ranaliz will have the right to suspend the User's membership or terminate the user status by terminating the Agreement.
4. Payment Terms and Pricing
Payment Terms and pricing will be in accordance with the provisions contained in the contracts made between users and Ranaliz.
5. Intellectual Property Rights
5.1 License Rights
All rights, ownership and interests on the Site and Ranaliz belong to Ranaliz. Within the scope of this Agreement, the Customer is granted a personal, worldwide, royalty-free, non-transferable and non-exclusive license to use Ranaliz. No provision in the Agreement and other conditions relating to the Site may be interpreted as the rights and interests relating to Ranaliz being transferred to the User.
5.2 Usage Restrictions
The Customer or User does not have the right to copy, modify, reproduce, reverse engineer, decompile or otherwise access the source code of the software on the Site or Ranaliz, or create derivative works from the Site or Ranaliz in any way and for any reason.
5.3 Brand Usage
The Customer or User will not use Ranaliz's (or its affiliated companies') trade name, brand, service mark, logo, domain name, etc. in any way without Ranaliz's permission.
6. Limitation of Liability
6.1 Service Guarantee
The Customer and user understand and accept that Ranaliz does not also undertake regarding the relationship between production and consumption facility data and other User data. Ranaliz does not guarantee that the use of Ranaliz is uninterrupted and error-free.
6.2 Third Party Links
The Customer or user accepts and declares that links may be provided to other websites and/or portals, files or content not under Ranaliz's control through the Site, and that Ranaliz has no responsibility for the website to which such links are directed.
6.3 Internet Service Quality
The Customer or user accepts that the access to Ranaliz provided through the Site and the quality of Ranaliz largely depends on the quality of the service provided by the relevant Internet Service Provider, and that Ranaliz has no responsibility for problems arising from the quality of this service.
6.4 Data Logger Responsibility
The Customer or user accepts that Ranaliz will not work if the Data Logger is not working or not transmitting data, and that Ranaliz has no responsibility.
6.5 Content Responsibility
The Customer or user is solely responsible for the content he/she uploads and the use of the site and Ranaliz. The Customer or user accepts that he/she indemnifies Ranaliz from all claims and demands (including litigation costs and attorney fees) that may be made by third parties regarding intellectual property violations, production and consumption facility data, and the use of Ranaliz and the site.
6.6 Damage Liability Limitation
Ranaliz will not be liable for any direct, indirect, special, incidental, punitive damages arising from the use of the site or Ranaliz, including but not limited to items such as loss of profit, loss of reputation and prestige, and expenses incurred for the supply of substitute products and services, to the extent permitted by applicable law. Ranaliz's liability under this contract and its annexes will in any case be limited to the amount paid by the user for the services subject to this contract until the date the relevant damage occurred.
7. Miscellaneous Provisions
7.1 Independence of Provisions
The invalidity, illegality and unenforceability of any provision of this Agreement or any statement contained in the contract will not affect the validity and effectiveness of the remaining provisions of the Agreement.
7.2 Annexes and Amendments
This Agreement is a whole with its annexes. If there is any contradiction between the Agreement and its annexes, the provisions contained in the relevant annexes will be valid.
7.3 Communication
Communication with the User will be made through the e-mail in the system or through general information on the Site or Ranaliz. Communication via e-mail replaces written communication. It is the User's responsibility to keep the e-mail address up to date and regularly check the Site or Ranaliz for notifications.
7.4 Competent Court
Ankara Courts and Enforcement Offices will be valid for disputes arising from this Agreement and its annexes.
8. Effectiveness and Termination of the Agreement
8.1 Effective Date
This Agreement has been prepared in two (2) original copies, one (1) original copy in Ranaliz and one (1) original copy in the Customer. This Agreement has been accepted by the Parties by negotiating and evaluating all possible consequences of the Agreement, and has been signed and entered into force on 15/01/2025 by the authorized persons present or duly appointed representatives of each of the Parties.
8.2 Termination Conditions
This Agreement may be terminated by the party making the notification if one of the Parties fails to fully and properly fulfill the obligations arising from this Agreement and the non-compliance is not remedied within the period given as a minimum of 30 (thirty) business days, despite the written notification to be made by the other party. If the non-compliance is committed by the User, the Company will have the right to suspend the User status until the non-compliance is remedied.
8.3 Termination Consequences
Termination of the Agreement will not eliminate the rights and obligations that have arisen for the Parties until the termination date. With the termination of the Agreement, the User will be responsible for all fees and expenses that have arisen until that date and will not be able to use Ranaliz as of the termination date. No refund will be made to the Customer in case of termination of prepaid memberships.
8.4 Automatic Termination
If the Customer's account remains closed for 3 (three) months after the last invoice date, Ranaliz may terminate this Agreement.
8.5 Post-Termination Data Access
In cases where the Customer's account has not been blocked for legal reasons and the Agreement has been terminated, Ranaliz will provide read-only access for 1 (one) month to production and consumption facility data.
📞 Contact Information
Company: Ranaliz Software and Electronics Industry Trade Limited Company
E-mail: [email protected]
Web: www.ranaliz.com
Last Update: October 15, 2025