Ranaliz and the General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a privacy regulation enacted by the European Union (EU) to strengthen the protection of individuals' data. It became enforceable on May 25, 2018, and applies to any company that handles the data of EU citizens, no matter where the company is based.
This page explains how Ranaliz implements GDPR principles and ensures that your data is handled transparently, securely, and respectfully.
Purpose of this document
At Ranaliz, we are fully committed to respecting your privacy. This page provides a clear overview of:
- Who we are
- What types of data do we collect?
- Why do we collect data?
- How long do we retain your data?
- Third-party services we use
- Your rights over your data
- How you can manage, update, or delete your information
- How to contact us about your data
How Ranaliz implements GDPR
Ranaliz has always prioritized user data privacy, even before GDPR came into effect. Our core practices naturally align with GDPR principles, and we have made further improvements to ensure full compliance.
We have updated our:
- Terms and conditions
- Privacy policy
Data we collect
Account Information: Your name, email address, phone number, and billing address during account registration.
Usage Data: IP address, browser information, session durations, and interaction data on the platform.
Browsing Behavior: Pages you visit, features you view, time spent on the site, and interaction with our marketing campaigns.
Why we collect your data
- To create and manage your Ranaliz account
- To deliver and optimize our energy monitoring services
- To improve your experience through personalized content
- To analyze site traffic and enhance service quality
Third-party services we use
Google Analytics: For traffic analysis and understanding user behavior.
Cloud Infrastructure: For secure data storage and processing.
Your data rights
- Access your personal information
- Modify your account information
- Request the deletion of your data
- Withdraw consent for processing personal information
- Download a copy of your stored data
How to manage or delete your data
- You can update your profile details anytime from your account dashboard.
- To request a complete data deletion or data export, simply send an email to: [email protected]